Privacy Policy

1. Who we are

DigiDynamic is a digital marketing agency based in India. When this policy says “we”, “us” or “our”, it means DigiDynamic. When it says “you”, it means anyone visiting this website or contacting us through it.

2. What we collect

Information you give us

This website has no accounts and no forms of its own. The information we receive from you is what you choose to send us when you make contact:

• When you email, call or message us on WhatsApp: your name, your contact details, and whatever you tell us about your business and what you need.
• When you book a call through the booking calendar on this site: your name, email address, the time you choose and any notes you add. The calendar is provided by Cal.com, which collects that information on our behalf under its own privacy policy.

Information collected automatically

Like most websites, ours records some technical information as you use it:

• Our hosting provider, Vercel, keeps standard server logs — your IP address, browser type, the pages you request and when — to serve the site securely and keep it running.
• We may use Google Analytics to understand how the site is used — which pages are visited, for how long, and from what kind of device. Analytics data is aggregated and is not used to identify you personally.
• We may use the Meta Pixel to measure whether our advertising on Facebook and Instagram brings people to the site, and to show relevant advertising to people who have visited it.

Analytics and advertising measurement work through cookies and similar technologies. Section 4 explains how to control them.

3. How we use your information

• To reply to you and to arrange and hold the call you booked.
• To provide our services to you if you become a client, under the agreement we make with you.
• To understand how the website is used and to improve it.
• To measure and improve our own marketing.
• To meet our legal obligations.

We do not sell your personal information, and we do not share it with anyone for their own marketing.

4. Cookies and how to control them

A cookie is a small file a website stores in your browser. This website sets no cookies of its own. Cookies may be set by the third-party services we use:

• Google Analytics, to tell one visitor from another across visits.
• The Meta Pixel, to attribute visits to advertising and to build audiences for it.
• Cal.com, to make the booking calendar work while you use it.

You can block or delete cookies at any time through your browser settings; the site will still work, though the booking calendar may not. You can also opt out of Google Analytics with Google’s browser add-on, and manage advertising preferences in your Facebook ad settings.

5. Who we share information with

We share information only with the service providers that make the website and our work possible, and only for that purpose:

• Vercel — hosts the website and keeps its server logs.
• Sanity — stores the content of this website. It holds no information about visitors.
• Cal.com — runs the booking calendar and stores the details of calls booked through it.
• Google and Meta — provide the analytics and advertising measurement described above, where we have enabled them.

Some of these providers store data outside India. We may also disclose information where the law requires it, or to protect our rights, our clients or the public.

6. How long we keep it

We keep messages and booking details for as long as we are in contact with you about the enquiry, and for a reasonable period afterwards in case you come back to it. If you become a client, we keep your information for the length of our engagement and as long as we are required to afterwards for accounting and legal purposes. Server logs and analytics data are kept for the retention periods set by the providers concerned.

7. Your rights

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us:

• what personal information we hold about you;
• to correct information that is inaccurate or incomplete;
• to delete information we no longer need to keep;
• to stop using your information for marketing.

To make any of these requests, contact us using the details on our Contact page. We will respond within a reasonable time and may ask you to confirm your identity first.

8. Children

This website and our services are intended for businesses and are not directed at anyone under 18. We do not knowingly collect information from children. If you believe a child has given us personal information, contact us and we will delete it.

9. Links to other websites

This website links to other websites, including our clients’ and our social media profiles. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

10. Changes to this policy

We will update this policy when our practices change. The date at the top of the page shows when it was last revised. Continued use of the website after a change means you accept the revised policy.

11. Contact

Questions about this policy or about your information can be sent to us through the Contact page.